Add-on · automation
Stop answering the same question four hundred times a weekend
“Are the tulips out yet.” “Is it stroller friendly.” “What time do gates close.” In season those arrive every few minutes across your website, your Facebook messages and your Instagram DMs — and whoever answers them is not running the gate.
Twenty minutes, nothing to prepare. You leave with a written plan whether you hire us or not. Month-to-month, always — no contract running through your season.
You will recognise this
The three things owners tell us before they call
The DMs eat the whole weekend.
Someone on your team spends the busiest hours of the busiest day typing the same four answers instead of working the event.
The answer depends who replies.
One person says the field is fine, another says bring boots. Inconsistent answers are how a good day turns into a bad review.
The questions arrive after you have gone home.
A family deciding at nine on a Friday night does not wait until Monday for a reply. They book somewhere that answered.
What we actually do
What we actually do, in the order it works
- 01
Train it on what is true about your placeWeek 1
Hours, prices, the map, parking, the FAQ, what is open this week and what is not. Not a generic script — your facts, in your words.
- 02
Put it where the questions actually arriveWeek 1
Your website, Facebook Messenger and Instagram DMs, answering in the same voice in all three.
- 03
Teach it when to stop
It hands off to a human the moment it is not sure, rather than guessing. A confident wrong answer about whether you are open costs more than no answer.
- 04
Keep it current through the season
Conditions change weekly at a farm. The bot gets updated with them, so it is never telling people the tulips are out in week nine.
Not sure this is your bottleneck?
Then let us look first. The audit is the same twenty minutes whether you end up needing this, one of the other two, or none of them — and we will say so.
What you get
Everything that is actually included
- A bot trained on your own hours, prices, map and conditions
- Live on your website, Facebook Messenger and Instagram DMs
- Human handoff the moment it is unsure, with the thread intact
- Weekly condition updates through your season
- A log of what people actually asked — which is free market research
- Answers that stay identical across every channel
Proof
The questions families ask a bot are the same ones they type into Google. What it logs is a keyword list nobody had to pay for.
Questions
What owners ask us about this
Will it sound like a robot?
It is trained on how you describe your own place, and we tune the voice before it goes live. The test we use: would a regular notice it was not one of your staff.
What happens when it does not know?
It says so and hands to a human with the conversation attached, rather than guessing. That rule is the single most important setting in the whole thing.
Does it work on Facebook and Instagram?
Yes — website, Messenger and Instagram DMs, with the same answers in each. Most venues find the socials are where the volume actually is.
How fast can it go live?
Days, not weeks. It is the quickest thing on this site to turn on, which is why it tends to be the first add-on venues take.
Stop answering the same question. Let us show you where you stand.
Twenty minutes, nothing to prepare. You leave with a written plan whether you hire us or not. Month-to-month, always — no contract running through your season.
The other three